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The Department of Consumers Affairs,Goverment
of West Bengal is responsible for the protection of interests of the consumers in
West Bengal .
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TO ACHIEVE THESE OBJECTIVES THE DEPARTMENT - |
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has a Directorate of Consumer Affairs and Fair Business practices with its branches(three
Divisional Offices one each in a Division, 25 Regional Offices in the districts including 5 Regional Offices
in kolkata and two in sub-divisions at Barrackpur and Durgapur)in all
districts in the State, which medi-
ate between the manufacturer / seller / service providerand the
consumers.It also undertakes programme
for generation of
consumer awareness. |
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has Fora in all districts including two in Kolkata,two
in district of Darjeeling including one at Siliguri and a
Circuit Bench at Alipurduar in Jalpaiguri
district which hear and
decide cases under the Consumer
Protection Act, 1986. |
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has its Directorate of Legal Metrology
in Kolkata along
with a laboratory and its field offices in all districts
which monitors weights and measures under the Standards of Weights
and Measures Act,1976 and
deals with the violation under the Standards of Weights and Measures Rules,
1977 (Packaged Commodities). |
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has One State Commission established under section 9(b) of the Consumer Protection Act,1986
and 21 district forums established under section 9(a) of the Consumer
Protection Act,1986 to adjudicate consumer disputes. |
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assists NGOs and VCOs
to speed up awareness among the consumers. |
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Launches Publicity through hoarding,
Television serials,
live phone-in programs on
Doordarshan,Akashvani,Kiosks,Advertisement
in important railway stations and post offices etc. |
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Shri Narendra Nath Dey,
Hon'ble Ministe-in-charge
Consumer Affairs Department |
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Visitors :13704
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| Online :
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